Last updated: 23 August 2026

Welcome to the website of Matassa Property Services Limited (“Matassa Property Services”, “Matassa”, “we”, “us”, or “our”).

These Terms and Conditions govern your use of matassa.co.nz (the “Website”). By accessing or using the Website, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms and Conditions, please do not use the Website.

1. About the Website

The Website provides information about Matassa Property Services, our services, projects, capabilities and related information.

Our services may include, among other things:

• Painting and decorating.
• Cyclical maintenance painting.
• Property and building maintenance.
• Commercial refurbishments.
• Insurance reinstatements.
• Heritage restoration.
• Education sector property services.
• Other property maintenance, refurbishment and restoration services.

Information on the Website is provided for general information purposes and does not constitute a binding offer to provide services.

2. Quotations and Services

Any information displayed on the Website about our services, capabilities, projects, pricing or timeframes is provided as general information only.

A quotation, proposal, scope of works, contract, purchase order or other written agreement issued or entered into by Matassa Property Services may contain specific terms that apply to a particular project or service.

Where specific written terms apply to a project, those terms will take precedence over information contained on the Website to the extent of any inconsistency.

Unless expressly stated otherwise in writing, information on the Website does not constitute a quotation, estimate or contractual commitment.

3. Accuracy of Information

We aim to ensure that information published on the Website is accurate, current and useful.

However, we do not guarantee that:

• All information is complete or current.
• The Website will always be available or operate without interruption.
• Information is free from errors or omissions.
• Images accurately represent the final condition, colour, finish or appearance of a particular project.
• Service availability, pricing, timeframes or specifications will remain unchanged.

We reserve the right to update, change or remove Website content at any time without notice.

4. Project Images and Content

Images, photographs, descriptions and project information displayed on the Website may relate to work completed by Matassa Property Services.

Project photographs may be used to demonstrate our workmanship, services and capabilities.

Actual results may vary depending on the property, existing conditions, materials, environmental conditions, specifications and scope of work.

Images should not be interpreted as a guarantee that identical results will be achieved on another property or project.

5. Intellectual Property

Unless otherwise stated, the Website and its contents are owned by or licensed to Matassa Property Services.

This includes, but is not limited to:

• Website design and layout.
• Text and written content.
• Logos and branding.
• Photographs.
• Graphics and illustrations.
• Videos.
• Documents and downloadable materials.
• Other original content.

You must not reproduce, copy, modify, distribute, publish, sell, licence or commercially exploit Website content without our prior written permission, except where permitted by law.

You may access and use the Website for your own personal or legitimate business purposes.

6. Trade Marks and Branding

The Matassa Property Services name, logo, branding and other identifying marks are the property of Matassa Property Services or their respective owners.

Nothing on the Website grants you a licence or right to use our trademarks, branding or intellectual property without prior written permission.

7. Acceptable Use

You agree to use the Website lawfully and responsibly.

You must not:

• Use the Website for an unlawful purpose.
• Attempt to gain unauthorised access to the Website or its systems.
• Interfere with the operation or security of the Website.
• Introduce viruses, malware or other harmful material.
• Attempt to obtain information through unauthorised means.
• Use automated systems to scrape, copy or collect Website content without permission.
• Use Website content to misrepresent your relationship with Matassa Property Services.
• Use the Website in a manner that could damage our reputation or the operation of the Website.

8. Website Enquiries and Forms

The Website may provide forms or other methods for submitting enquiries.

Submitting an enquiry does not create a contract between you and Matassa Property Services.

We may contact you using the information provided in your enquiry to discuss your requirements, provide further information, arrange a site visit or prepare a quotation.

We reserve the right to decline an enquiry or request for services at our discretion, subject to applicable law.

9. Third-Party Links

The Website may contain links to websites or services operated by third parties.

These links are provided for convenience or informational purposes.

Matassa Property Services does not control or endorse third-party websites and is not responsible for:

• Their content.
• Their availability.
• Their security.
• Their privacy practices.
• Their products or services.
• Any loss or damage arising from your use of them.

You should review the terms and privacy policies applicable to any third-party website you visit.

10. Website Availability

We do not guarantee that the Website will always be available, uninterrupted or error-free.

The Website may occasionally be unavailable due to maintenance, upgrades, technical issues, hosting issues, telecommunications failures or circumstances outside our reasonable control.

We may suspend, modify or discontinue any part of the Website without notice.

11. Disclaimer

To the maximum extent permitted by law, information provided on the Website is provided on an “as is” and “as available” basis.

We do not guarantee that the Website or its content will meet your particular requirements or that information obtained from the Website will be suitable for a particular purpose.

Nothing in these Terms and Conditions excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded, restricted or modified under New Zealand law.

12. Limitation of Liability

To the maximum extent permitted by law, Matassa Property Services will not be liable for any loss, damage, cost or expense arising directly or indirectly from:

• Your use of, or inability to use, the Website.
• Reliance on information published on the Website.
• Website interruptions or unavailability.
• Errors or omissions in Website content.
• Viruses, malware or other harmful material transmitted through the Website.
• Your use of third-party websites accessed through links on the Website.

Nothing in these Terms and Conditions limits or excludes liability where doing so would be unlawful.

13. Consumer Guarantees Act 1993

Nothing in these Terms and Conditions is intended to exclude, restrict or modify any rights or remedies you may have under the Consumer Guarantees Act 1993, Fair Trading Act 1986, Privacy Act 2020, or any other applicable New Zealand legislation where those rights cannot legally be excluded or modified.

Where you are acquiring services for business purposes and the relevant legislation permits the parties to contract out of particular provisions, any such exclusion will only apply where expressly agreed in writing.

14. Privacy

Your use of the Website may involve the collection of personal information.

Our handling of personal information is governed by our Privacy Policy, which forms part of the Website’s terms and conditions.

15. Security

While we take reasonable steps to maintain the security of the Website, we cannot guarantee that the Website will be completely secure or free from vulnerabilities.

You are responsible for taking reasonable precautions when accessing the Website, including maintaining appropriate security on your own device and network.

16. Indemnity

To the extent permitted by law, you agree to indemnify Matassa Property Services against reasonable losses, claims, liabilities, costs and expenses arising from your unlawful or unauthorised use of the Website or your breach of these Terms and Conditions.

17. Changes to These Terms

We may update these Terms and Conditions from time to time.

Any changes will take effect when the updated Terms and Conditions are published on the Website, unless otherwise stated.

Your continued use of the Website after changes have been published constitutes acceptance of the updated Terms and Conditions.

18. Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful or unenforceable, that provision will be treated as severed to the extent necessary, and the remaining provisions will continue to apply.

19. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other terms expressly referenced on the Website, constitute the terms governing your use of the Website.

They do not replace or override any separate written contract, quotation, scope of works, purchase order or service agreement entered into between you and Matassa Property Services.

20. Governing Law

These Terms and Conditions are governed by the laws of New Zealand.

You agree that any disputes relating to your use of the Website will be subject to the jurisdiction of the courts of New Zealand.

21. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Matassa Property Services Limited